Deck Dynasty Preorder Policy
At Deck Dynasty, we offer preorders on select trading card products to ensure our customers secure highly anticipated releases. Please read our preorder policy carefully before placing an order.
1. Payment & Pricing
- Full payment is required at the time of preorder to secure your item.
- Prices are subject to change if there are adjustments from suppliers or manufacturers. If a price decreases before release, we will refund the difference. If a price increases, we will honor the original price paid.
2. Release Dates & Delays
- All preorder release dates are estimates provided by manufacturers and are subject to change.
- If a product is delayed, we will notify you as soon as possible with any updates.
- We are not responsible for delays caused by suppliers, distributors, or manufacturers.
3. Cancellations & Refunds
- Preorders can be canceled for a full refund only if requested before the order is processed for shipping.
- If a supplier cancels or significantly reduces our stock allocation, we will offer a full refund or store credit.
- Once a preorder item is shipped, standard return policies apply.
4. Shipping & Fulfillment
- Preorders will be shipped as soon as stock arrives.
- If a preorder is placed alongside in-stock items, the order will be shipped once all items are available. If you want in-stock items shipped separately, we recommend placing separate orders.
5. Allocation & Stock Availability
- In rare cases, we may receive less stock than expected. If this happens, preorders will be fulfilled in the order they were received. If we cannot fulfill your order, you will be refunded in full.
By placing a preorder with Deck Dynasty, you agree to these terms. If you have any questions, feel free to contact us at info@deckdynasty.com.au.