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Privacy Policy

Privacy Policy

Last updated: October 20, 2025

1. Introduction

Deck Dynasty (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.deckdynasty.com.au, make a purchase, or interact with our services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

  • Personal details: Name, email address, phone number, and postal address.

  • Payment details: Billing information (processed securely via third-party gateways; we do not store credit card details).

  • Order information: Purchase history, shipping details, and items viewed.

  • Website data: IP address, browser type, cookies, and analytics data to improve your experience.

  • Communication data: Information you provide when contacting us via email, social media, or live chat.

3. How We Collect Information

We collect information when you:

  • Make a purchase through our website.

  • Subscribe to our newsletter or promotional emails.

  • Create or update an account.

  • Contact us for support or product inquiries.

  • Enter a giveaway, survey, or promotion.

  • Browse our website (via cookies and analytics).

4. How We Use Your Information

Your information helps us:

  • Process and deliver your orders.

  • Provide customer service and respond to your queries.

  • Improve our products, services, and website.

  • Send marketing offers and newsletters (you may unsubscribe anytime).

  • Detect and prevent fraud or misuse.

  • Comply with legal and regulatory requirements.

5. Disclosure of Personal Information

We may share information with:

  • Payment processors: PayPal, Stripe, Afterpay, or similar platforms.

  • Shipping providers: Australia Post, Sendle, or courier partners.

  • Service providers: Companies assisting with hosting, analytics, or marketing.

  • Legal authorities: Where disclosure is required by law.

We never sell or rent your personal information to any third party.

6. Data Storage and Security

We store personal information securely using industry-standard encryption and access controls.
Only authorised personnel have access to your information.

If a data breach occurs that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) under the Notifiable Data Breaches Scheme.

7. Cookies and Analytics

Deck Dynasty uses cookies to enhance your shopping experience and collect anonymous website usage data.
We also use third-party analytics tools (like Google Analytics) to monitor traffic and performance.
You can disable cookies in your browser, but some site features may not function properly.

8. Third-Party Services & Integrations

We use trusted third-party services to help operate our online store, including:

  • BigCommerce: For website hosting and eCommerce management.

  • Mailchimp: For email marketing and customer communication.

  • PayPal, Stripe, and Afterpay: For secure payment processing.

  • Google Analytics and Meta (Facebook Pixel): For analytics and advertising insights.

These providers may collect or process your information according to their own privacy policies. We encourage you to review their policies for details on how your data is handled.

9. Children’s Privacy

Deck Dynasty does not knowingly collect personal information from children under the age of 13.
Our products (such as Pokémon cards) are intended for collectors and enthusiasts of all ages, but online purchases should only be made by adults or with parental consent.

If we become aware that a child’s personal information has been collected without parental consent, we will take steps to delete that information immediately.

10. Email Marketing

If you subscribe to our newsletter, we may send you updates, promotions, or product announcements.
You may unsubscribe at any time using the “Unsubscribe” link included in every marketing email.

11. Access and Correction

You may request access to the personal information we hold about you, or ask for corrections if it is inaccurate.
To do so, please contact us using the details below.

12. International Data Transfers

Some of our service providers may store or process your data outside Australia (for example, in the United States).
We ensure that all such providers comply with appropriate privacy and data protection standards.

13. Links to Other Websites

Our website may include links to external sites.
We are not responsible for the privacy practices, content, or security of these third-party websites.

14. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated effective date.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Deck Dynasty
? Email: info@deckdynasty.com.au
? Website: www.deckdynasty.com.au
? Australia

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